This morning I saw Dr. Fehrenkamp again regarding my thyroid issue. He thinks the spots are benign but wants me to have a biopsy done just to be sure. Ugh! I’m to return in six weeks.
This afternoon I received a call from the Service Director of Crestview RV in Buda in response to a Better Business Bureau complaint I had filed against their store in Georgetown recently. The last time I was at the Georgetown shop for service and repairs, my beautiful glass Celtic cross with pressed wildflowers between two layers disappeared; but I didn’t discover the loss until I had returned to Austin and was getting set back up in my site. After searching for it and not finding it, I had called the General Manager to tell him about it but, of course, he denied that anyone in their shop would have taken it. I searched high and low in my rig several more times, even looking in places that I just would not have put it, but it never turned up.
The manager wouldn’t respond to me again even though I had sent him a photo of the man who had made the cross holding it. That’s when I decided to file the complaint with the Better Business Bureau. Yesterday I was surprised to learn from the BBB that the General Manager offered to give me $75 credit as a “jester” of good will (and again denying that it had been stolen from my rig). I agreed to the settlement with the request that I be allowed to pick up the items at the Buda store, which will be much more convenient for me. I won’t be back in the Georgetown area again for a long time. Today the Buda store’s Service Director agreed to my request to have a sewer hose carrier installed under my RV’s back bumper. I’ll take the balance of the $75 in toilet chemicals.
I’m thankful for the $75 credit but, at the same time, I’m still unhappy about the loss of my cross. The artist does not make them like mine anymore and I don’t really like the current designs very well. I’ll just have to try to forget about it.