Today has been another of those days when most of my time has been consumed by attempts to resolve HP computer issues. A few days ago I tried to install AVG Internet Security software but ended up with a 7-day trial version, even though I have a paid subscription. I don’t know whether this contributed to the problem or not.
This morning I had to try several times to boot up the computer; so I decided to reset it to the factory settings and start over. That probably was a mistake, but it’s hard to know for sure. In any case, I gave up for the moment and got out my trusty old Dell Latitude (with Windows XP operating system) to try getting onto the Internet.